Key projects and competencies — building enterprise AI platforms, RAG systems, and data-driven products at scale.
Leading enterprise AI initiatives at Digital Realty — turning complex data ecosystems into production-grade systems that ship.
Shaping the product vision and roadmap for Digital Realty's flagship AI platform — driving adoption across 4,000+ users and reducing proposal turnaround from days to hours through AI-powered search and workflow automation.
Defining retrieval architecture with hybrid search and grounding strategies, plus observability frameworks that improve groundedness, reduce hallucinations, and cut manual QA effort.
Designing automated ETL and data indexing workflows that power AI-driven reporting and insights, maintaining 99% continuity during platform transitions.
Leading a cross-functional AI organization of six direct reports while mentoring interns — defining vision, governance, architecture, and delivery practices for trusted enterprise AI adoption.
Led product vision and roadmap for Digital Realty's flagship AI platform — supporting 4,000+ global users with AI-powered search and workflow automation that reduced proposal turnaround from 4–5 days to approximately 2 hours.
Architected a retrieval-augmented generation system using Azure AI Search with hybrid vector + keyword retrieval, custom embedding strategies, and grounding validation — improving response accuracy by 35% in production.
Led product strategy and go-to-market for a global interconnection platform supporting ~900 enterprise customers — improving onboarding, cloud connectivity, and deployment workflows while increasing sales efficiency by 20%.
Led development and launch of Ricoh Marketplace — a centralized digital ecosystem for SMB customers. User research reduced churn by 20%, while GTM collaboration increased active platform usage by 30%.