Key projects and the skills behind them — building at the intersection of AI and enterprise infrastructure.
Leading enterprise AI initiatives at Digital Realty — turning complex data ecosystems into production-grade systems that ship.
Building production-grade AI agents on LLM and RAG architectures embedded within connectivity and operational workflows — supporting 4,000+ enterprise users across Digital Realty's global platform.
Defining architecture patterns for Azure AI Search-based retrieval with vector + keyword hybrid search and grounding strategies that reduce AI output errors by 35%.
Designing automated ETL and data indexing workflows that power AI-driven reporting and insights, maintaining 99% continuity during platform transitions.
Working across business leaders, infrastructure teams, and governance groups to align AI initiatives with high-impact use cases — accelerating enterprise adoption by 40%.
Designed and launched an intelligent assistant that surfaces real-time interconnection insights, customer deployment data, and actionable recommendations — reducing proposal cycle time by 50% across the enterprise sales organization.
Architected a retrieval-augmented generation system using Azure AI Search with hybrid vector + keyword retrieval, custom embedding strategies, and grounding validation — improving response accuracy by 35% in production.
Led the go-to-market product strategy for Digital Realty's ServiceFabric interconnection platform — building sales tooling, connectivity dashboards, and provisioning workflows that increased sales efficiency by 20%.
Built and launched Ricoh's consolidated digital marketplace for SMB customers — integrating user research, A/B experimentation, and iterative product development that drove 50% revenue growth and reduced churn by 20%.